General Terms & Conditions

  • By using and/or accessing this website, you are deemed to be bound by all the Terms of Use, Conditions and Privacy Policy stated herein. If you are not agreed of our Terms of Use, Conditions and Privacy Policy stated herein, we recommend that you do not use this website.
  • GameHarbors reserved the rights to change the policy anytime by updating this page. Your continue usage of this website are deemed to be bound by all the changes and/or the updated Terms of Use, Conditions and Privacy Policy stated herein.
  • Available currency of trading in GameHarbors are Malaysia Ringgit (MYR) and United State Dollar (USD) only.
  • All the price shown in GameHarbors website is solely the price of the items (exclude shipping fees).
  • GameHarbors will inform buyer the shipping cost (email) once the products have reached GameHarbors warehouse and/or GameHarbors has the final parcel weight.
  • Paypal is available for buyer to make the payment. Please note there will be 5% Paypal charges on top of the product price. We suggest oversea buyer to use Paypal as it is safer and faster.
  • Cash deposit and/or Giro and/or SWIFT are also available in GameHarbors website. We do not suggest oversea buyer to use this method, as it is slow and GameHarbors will only reserve the product after received the payment.
  • Any payment made via Cash deposit and/or Giro and/or SWIFT to GameHarbors, buyer is obligated to provide GameHarbors the payment advice and/or bank in slips as proof of payment.
  • GameHarbors will only reserve your product after GameHarbors received your payment (either deposit or full payment).
  • No exchange policy. No refund policy. Non cancellation policy. GameHarbors will not entertain any “cancellation request” and/or “refund request” and/or “exchange for other products request”.
  • Should there be Product “Out of Stocks” when you place an order online, deposit will be refund
  • For those buyers who has paid deposit during Pre-Order and is expected the production, buyer is obligated to pay the remaining balanced and shipping fees when the product is ready to release or ship within two (2) weeks upon receiving the email notification. If GameHarbors fail to receive the remaining balanced after two (2) weeks, reminder will then send out to the buyer and buyer will need to settle within one (1) week time. Should buyer do not settle the remaining balance and shipping fees within the given time frames, deposit will be forfeited.
  • Buyer is to make sure details (ie: Name, phone number, shipping address, etc) keyed into GameHarbors are correct. GameHarbors will follow the shipping address stated in the website to arrange for delivery. GameHarbors is not responsible if the product shipped to the wrong address keyed in by the buyer.
  • Buyer is obligated to inform GameHarbors if there is any change in shipping address before GameHarbor arrange the shipment.
  • Final release date of the product is subject to delay by the studio and/or manufacturer. As all the products are hand-made, hence, there will be no two pieces of exactly same products. Hence, products and/or items are subject to minor differences and slight imperfection.
  • Should the product in serious and/or major defect (after assembly), GameHarbors will assist buyer to negotiate with the studio and/or manufacturing to replace the product. However, please take note that this shall subject to the acceptance and/or agreement of the studio and/or manufacturer. Serious and/or major defects shall mean the following: – (i) Obvious visible cracks, chips (from a distance) (ii) Missing parts or pieces
  • Should buyer receive any broken parts of the products and/or missing parts of the products, buyer is obligated to inform and provide photo(s) of the broken parts as proof to GameHarbors within 7 days (from the day parcel has received by the buyer).
  • Buy at your own risk. GameHarbors shall not be liable to any malfunctioned, damage and/or loss not due to defect in manufacturing, theft incident and/or inappropriate handling of the product.
  • Buyer is responsible to you own country tax.
  • GameHarbors is not liable if there is any return of the parcel by your country custom. Buyer is obligated to bear shipping cost if re-ship of the product is needed.

    GameHarbors assumed you have read and understood all its meaning in this policy. Please feel free to contact GameHarbors if you have any doubt or any clarification needed in this policy.